{"id":705,"date":"2026-03-16T22:38:23","date_gmt":"2026-03-16T21:38:23","guid":{"rendered":"https:\/\/vesunai.es\/terms-and-conditions\/"},"modified":"2026-10-09T16:55:18","modified_gmt":"2026-10-09T15:55:18","slug":"terms-and-conditions-of-contract","status":"publish","type":"page","link":"https:\/\/vesunai.es\/en\/terms-and-conditions-of-contract\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section et_pb_section_parallax\"><span class=\"et-pb-parallax-wrapper\"><span class=\"et-pb-parallax-background et-pb-parallax-background-module--divi-section-0\" style=\"background-image:url(https:\/\/vesunai.es\/wp-content\/uploads\/2026\/03\/personal-stylist-45-scaled.png)\"><\/span><\/span>\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\">Terms and Conditions of Sale<\/h1><\/div><\/div>\n\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3 data-start=\"444\" data-end=\"477\" style=\"text-align: justify;\">1. Owner Identification<\/h3>\n<p data-start=\"478\" data-end=\"753\" style=\"text-align: justify;\"><strong data-start=\"478\" data-end=\"490\">Owner:<\/strong> Vesunai SL<br data-start=\"501\" data-end=\"504\"\/><strong data-start=\"504\" data-end=\"512\">Tax ID:<\/strong> B21909205<br data-start=\"522\" data-end=\"525\"\/><strong data-start=\"525\" data-end=\"546\">Registered Office:<\/strong> C\/ Ausias March, 40, 08840 Viladecans, Barcelona, Spain<br data-start=\"603\" data-end=\"606\"\/><strong data-start=\"606\" data-end=\"628\">Contact Email:<\/strong> <a data-start=\"629\" data-end=\"647\" class=\"cursor-pointer\" rel=\"noopener\">info@vesunai.es<\/a><br data-start=\"647\" data-end=\"650\"\/><strong data-start=\"650\" data-end=\"671\">Trade Name: <\/strong>Vesunai<br data-start=\"681\" data-end=\"684\"\/><strong data-start=\"684\" data-end=\"698\">Activity:<\/strong> Online marketing and sale of wine to individuals<\/p>\n<hr data-start=\"755\" data-end=\"758\">\n<h3 data-start=\"760\" data-end=\"773\" style=\"text-align: justify;\">2. Purpose<\/h3>\n<p data-start=\"774\" data-end=\"1078\" style=\"text-align: justify;\">These conditions regulate the contracting and purchase process for products offered through the website <a data-start=\"882\" data-end=\"928\" href=\"https:\/\/vesunai.es\/en\/\">vesunai.es<\/a>, as well as the rights and obligations of the parties arising from the sales transactions carried out between <strong data-start=\"1042\" data-end=\"1056\">Vesunai SL<\/strong> and the user\/customer.<\/p>\n<hr data-start=\"1080\" data-end=\"1083\">\n<h3 data-start=\"1085\" data-end=\"1103\" style=\"text-align: justify;\">3. Minimum Age<\/h3>\n<p data-start=\"1104\" data-end=\"1300\" style=\"text-align: justify;\">The purchase of alcoholic products is <strong data-start=\"1144\" data-end=\"1178\">prohibited for individuals under 18 years of age<\/strong>. By placing an order, the customer declares to be of legal age and to have the legal capacity to enter into binding contracts. <\/p>\n<hr data-start=\"1302\" data-end=\"1305\">\n<h3 data-start=\"1307\" data-end=\"1333\" style=\"text-align: justify;\">4. Products and Prices<\/h3>\n<p data-pm-slice=\"1 1 []\"><span>The products offered are wines and other related products. All prices are expressed in euros (\u20ac) and include the current VAT. Shipping is free on all orders within our delivery zone, with no minimum purchase amount.  <\/span><\/p>\n<p data-start=\"1587\" data-end=\"1763\" style=\"text-align: justify;\">Vesunai SL reserves the right to modify prices, products, and promotions without prior notice, always respecting the conditions in force at the time of purchase.<\/p>\n<hr data-start=\"1765\" data-end=\"1768\">\n<h3 data-start=\"1770\" data-end=\"1794\" style=\"text-align: justify;\">5. Purchase Process<\/h3>\n<p data-start=\"1795\" data-end=\"2149\" style=\"text-align: justify;\">The user can select products, add them to the cart, and finalize the purchase by following the steps indicated on the website. Before final order confirmation, the customer can review and correct any errors. The purchase will not be considered complete until Vesunai SL receives payment and confirms the order via email.  <\/p>\n<hr data-start=\"2151\" data-end=\"2154\">\n<h3 data-start=\"2156\" data-end=\"2177\" style=\"text-align: justify;\">6. Payment Methods<\/h3>\n<p data-start=\"2178\" data-end=\"2218\" style=\"text-align: justify;\">We accept the following payment methods:<\/p>\n<ul data-start=\"2219\" data-end=\"2374\" style=\"text-align: justify;\">\n<li data-start=\"2219\" data-end=\"2273\">\n<p data-start=\"2221\" data-end=\"2273\">Credit or debit card (Visa, Mastercard, etc.)<\/p>\n<\/li>\n<li data-start=\"2274\" data-end=\"2315\">\n<p data-start=\"2276\" data-end=\"2315\">Bank transfer (if enabled)<\/p>\n<\/li>\n<li data-start=\"2316\" data-end=\"2374\">\n<p data-start=\"2318\" data-end=\"2374\">Other electronic methods specified on the website<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2376\" data-end=\"2469\" style=\"text-align: justify;\">All payments are made through secure gateways, and data is transmitted encrypted.<\/p>\n<hr data-start=\"2471\" data-end=\"2474\">\n<h3 data-start=\"2476\" data-end=\"2489\" style=\"text-align: justify;\">7. Shipping<\/h3>\n<p data-pm-slice=\"1 1 []\"><span>We ship to peninsular Spain and the Balearic Islands. We do not ship to the Canary Islands, Ceuta, or Melilla. <\/span><\/p>\n<p><span>Shipping is free on all orders, with no minimum purchase amount.<\/span><\/p>\n<p><span>The estimated delivery time is 1 to 3 business days from order and payment confirmation. This period includes between 0 and 1 business day for preparation and between 1 and 2 business days for transport. <\/span><\/p>\n<p><span>Orders are processed and delivered from Monday to Friday, except holidays. The cut-off time is 2:00 PM, according to Spanish peninsular time. Orders confirmed after this time, on weekends, or on holidays will begin to be processed on the next business day.  <\/span><\/p>\n<p><span>Delivery will be made to the address indicated by the customer during the purchase.<\/span><\/p>\n<hr data-start=\"2792\" data-end=\"2795\">\n<h3 data-start=\"2797\" data-end=\"2843\" style=\"text-align: justify;\">8. Returns and Right of Withdrawal<\/h3>\n<p><strong><span>Right of withdrawal<\/span><\/strong><\/p>\n<p><span>The customer may withdraw from their purchase, without needing to justify their decision, within 14 calendar days following receipt of the order. If the products from the same order are delivered separately, the period begins from the receipt of the last product. <\/span><\/p>\n<p><span>To exercise this right, you must unequivocally communicate your decision to Vesunai SL, by email to <\/span><a href=\"mailto:info@vesunai.es\"><span>info@vesunai.es<\/span><\/a><span> or in writing to C\/ Ausias March, 40, 08840 Viladecans, Barcelona, Spain. It is recommended to indicate the order number and the products you wish to return. Prior authorization is not necessary to exercise the right of withdrawal.<\/span><\/p>\n<p><span>Once their decision has been communicated, the customer must send the products without undue delay and, at the latest, within the following 14 calendar days, to the indicated address.<\/span><\/p>\n<p><strong><span>Product condition and return costs<\/span><\/strong><\/p>\n<p><span>Returns due to change of mind are accepted for unopened and unsealed bottles. The exclusion of the right of withdrawal for unsealed products will apply when they are not suitable for return for health or hygiene reasons, in accordance with current regulations. This does not limit claims for defective products.  <\/span><\/p>\n<p><span>Products must be properly protected to avoid damage during transport, preferably in their original packaging or an equivalent.<\/span><\/p>\n<p><span>The customer will arrange shipping by mail or courier and will bear its direct cost when the return is due to withdrawal. Vesunai will not charge restocking fees or penalties for returning the product. <\/span><\/p>\n<p><strong><span>Refunds<\/span><\/strong><\/p>\n<p><span>In case of withdrawal from the entire order, the amount of the products and the initial ordinary delivery costs will be refunded. Additional costs for a more expensive delivery method chosen by the customer will not be refunded. <\/span><\/p>\n<p><span>The refund will be made without undue delay and, at the latest, within 14 calendar days following the communication of the withdrawal, using the same payment method as the purchase, unless expressly agreed otherwise and without cost to the customer.<\/span><\/p>\n<p><span>Vesunai may withhold the refund until the products are received or proof of their return is provided, whichever occurs first.<\/span><\/p>\n<p><strong><span>Exchanges<\/span><\/strong><\/p>\n<p><span>Exchange requests for unopened and unsealed bottles are accepted within 14 calendar days of receipt, subject to availability. The customer must contact <\/span><a href=\"mailto:info@vesunai.es\"><span>info@vesunai.es<\/span><\/a><span>. Transport costs and any price difference will be communicated before agreeing to the exchange. If the exchange is due to a defect or error by Vesunai, the customer will not bear these costs.<\/span><\/p>\n<p><strong><span>Damaged, defective, or incorrect products<\/span><\/strong><\/p>\n<p><span>If the order arrives damaged, contains an incorrect product, or has a defect, the customer must contact <\/span><a href=\"mailto:info@vesunai.es\"><span>info@vesunai.es<\/span><\/a><span>, indicating the order number and describing the incident. Whenever possible, photographs may be attached to facilitate management.<\/span><\/p>\n<p><span>Vesunai will bear the necessary costs and offer the appropriate solution in accordance with consumer regulations, including replacement, price reduction, or refund, as applicable.<\/span><\/p>\n<p><span>It is recommended to report transport damage as soon as possible. This recommendation does not limit the deadlines or rights of the legal guarantee, including defects detected when opening a bottle. <\/span><\/p>\n<p><strong><span>Optional withdrawal communication form<\/span><\/strong><\/p>\n<p><span>To the attention of Vesunai SL, <\/span><a href=\"mailto:info@vesunai.es\"><span>info@vesunai.es<\/span><\/a><span>, C\/ Ausias March, 40, 08840 Viladecans, Barcelona, Spain:<\/span><\/p>\n<p><span>I hereby communicate my decision to withdraw from the purchase of the following products:<\/span><\/p>\n<p><span>Order number:<\/span><br \/><span>Products:<\/span><br \/><span>Date of receipt:<\/span><br \/><span>Customer name:<\/span><br \/><span>Address:<\/span><br \/><span>Date:<\/span><br \/><span>Signature, only if submitted on paper.<\/span><\/p>\n<hr data-start=\"3352\" data-end=\"3355\">\n<h3 data-start=\"3357\" data-end=\"3375\" style=\"text-align: justify;\">9. Invoicing<\/h3>\n<p data-start=\"3376\" data-end=\"3525\" style=\"text-align: justify;\">The customer may request an electronic or paper invoice during the purchase process or by writing to <a data-start=\"3477\" data-end=\"3495\" class=\"cursor-pointer\" rel=\"noopener\">info@vesunai.es<\/a> indicating their tax details.<\/p>\n<hr data-start=\"3527\" data-end=\"3530\">\n<h3 data-start=\"3532\" data-end=\"3554\" style=\"text-align: justify;\">10. Legal Guarantee<\/h3>\n<p data-start=\"3555\" data-end=\"3755\" style=\"text-align: justify;\">The products sold are covered by the legal guarantee of conformity as provided for in current regulations. In case of any issue, the customer may contact <a data-start=\"3736\" data-end=\"3754\" class=\"cursor-pointer\" rel=\"noopener\">info@vesunai.es<\/a>. <\/p>\n<hr data-start=\"3757\" data-end=\"3760\">\n<h3 data-start=\"3762\" data-end=\"3789\" style=\"text-align: justify;\">11. Data Protection<\/h3>\n<p data-start=\"3790\" data-end=\"4005\" style=\"text-align: justify;\">The processing of customer personal data is governed by our <strong data-start=\"3861\" data-end=\"3887\">Privacy Policy<\/strong>, available on this website, and is carried out in accordance with Regulation (EU) 2016\/679 (GDPR) and Organic Law 3\/2018 (LOPDGDD).<\/p>\n<hr data-start=\"4007\" data-end=\"4010\">\n<h3 data-start=\"4012\" data-end=\"4056\" style=\"text-align: justify;\">12. Applicable Law and Jurisdiction<\/h3>\n<p data-start=\"4057\" data-end=\"4264\" style=\"text-align: justify;\">These conditions are governed by Spanish law. In case of conflict, both parties will submit to the Courts and Tribunals of the consumer's domicile or the place of fulfillment of the obligation. <\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-705","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vesunai.es\/en\/wp-json\/wp\/v2\/pages\/705","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vesunai.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vesunai.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vesunai.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vesunai.es\/en\/wp-json\/wp\/v2\/comments?post=705"}],"version-history":[{"count":10,"href":"https:\/\/vesunai.es\/en\/wp-json\/wp\/v2\/pages\/705\/revisions"}],"predecessor-version":[{"id":3634,"href":"https:\/\/vesunai.es\/en\/wp-json\/wp\/v2\/pages\/705\/revisions\/3634"}],"wp:attachment":[{"href":"https:\/\/vesunai.es\/en\/wp-json\/wp\/v2\/media?parent=705"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}